Tenderness Aura

Shipping, Returns & Exchange Policy

Where we ship

We ship to all U.S. territories and addresses within the United States.

Delivery time
Standard delivery: 3–5 business days after your order is processed.

Order processing
Orders are typically processed within 1–2 business days (excluding weekends and holidays).

Tracking
As soon as your order ships, you'll receive a tracking number by email.

Returns & Exchanges

We want you to love your purchase. If something isn't right, you can return eligible items easily with FREE returns.

What can be returned
Merchandise must be unwashed, unworn, and otherwise in its original condition.
• Bras
• Belts / accessories (if applicable)

Hygiene policy (final sale):
Panties / briefs / thongs and any intimate bottoms are final sale and cannot be returned or exchanged for hygiene reasons.

Return window
You can request a return or exchange within 14 days of delivery.

How to return (FREE returns)
Email us at info@MyMilavitsa.us with:
• Order number
• Item(s) you want to return or exchange
• Reason (size/fit/other)

We'll send you a FREE prepaid return label and simple instructions. Pack the item securely (original packaging preferred), attach the label, and drop it off.

Once we receive and inspect your return, we'll process your refund or exchange.

Refunds
Refunds are processed within 3–5 business days after your return is received and inspected. Refunds are issued to the original payment method.

Exchanges
Exchanges are available for eligible items (example: bra size change), subject to availability. If the requested item is unavailable, we can offer a refund.

Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We'll fix it fast.

Official USA Milavista retailer

The website offers a wide selection of Milavitsa bras and panties in various styles, including lace designs, balconette bras, and push-up models.

Email: info@MilavitsaUSA.com

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